Hosted server management
""In April 2009, we engaged dinoct to ensure high-availability (24x7) of our online media products & services to customers, and to manage events, problems & performance of multi-location server farms. In a short span of 30 days dinoct was able to audit, document & enable remote monitoring of all server/network components, establish 'ServiceDesk' (24x7) along with some of the Best practice processes. During the last 9 months in operation, the team did a great job in understanding & customizing solutions per our business needs and increase overall service 'uptime & availability' and also reduced 'operational cost'. "I highly recommend dincot’s RIMS to mission-critical businesses"
Tom Lewis, CEO Innovectra Inc. |
Business Continuity and Disaster Recovery
"dinoct did great job in helping us create a robust Business Continuity & Disaster Recovery solution that allowed us to operate our SaaS offering on a 24x7 basis. We were able to reduce support man-hours by 15% through the automation and process solutions offered by the dinoct team"
Gaurav Pal, CEO fedXccel. |